Product(s) can be exchanged within 10 days from the date of purchase/invoice. PLEASE NOTE THE FOLLOWING POLICIES BEFORE YOU MAKE A PURCHASE WITH US: - No Refunds/No Returns. NOTE that the customer is responsible for any costs associated with shipping the defective product to us for repair or replacement. This guarantee does not cover normal wear and tear or damages arising from dye transference, accidents, misuse or from any alteration, service or repair performed by any third party other than WalkEaze. Manufacturing defects include, but are not limited to broken hardware/heels/broaches/beads and malfunctioning zippers. If you feel the shoes or accessories purchased have a manufacturer’s defect, Please notify us and return the item to the place of purchase within 3 days of purchase. An original receipt or other valid proof of purchase is required.
CLAIMS & EXCHANGES: Subject to the below conditions and exclusions, our footwear is protected against defects in materials and/or workmanship for 30 days from the original date of purchase.
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